Shipment processing time
All orders are processed within 2-3 business days.
Orders are not shipped or delivered on weekends or holidays.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipping transit time may vary considerably due to multiple factors, however the estimated shipping times are usually:
2 - 5 days
Shipping is provided by DHL and MRW.
If this is the case, please keep the damaged order and items, making an immediate claim with the carrier. Contact us through the email firstname.lastname@example.org describing what happened so that we can try to help solve the situation.
Refund and Returns Policy
Returns and refunds will only be made if there is a defect in the item or an error in the order.
For any matter related to your order, please contact us at email@example.com, always telling us the number of your order.